FAQ

Most frequent questions and answers

High Quality Digitally Printed Merchandise

 The average cost of 1 shirt with full color printing is $25 and drops based on how many you buy. If you only need one or a few shirts our digitally printed merch is the way to go.  We have several options for printing text only logos or full color graphics. Check it out here Digitally Printed Tees 

 Bulk Purchases of 24 pieces or more

 Bulk shirt orders are items printed with the exact same design. The Average cost of printing 24 shirts with a 1 color design is under $10 bucks and that price drops with quantity increases, however as you add more print options like more ink colors. printing on both sides, or printing on different styles & types of merchandise. View Pricing for Bulk Shirt Orders

Shop Our Catalog

We have hundreds of shirts to choose from, but we only have our top sellers available to order online. If you want more product options browse our catalog and request a quote. Browse Our Full Product Catalog Now 

After you place your order our design team will review your art, create & email you a job proof of what your design will look like once printed on the product shirt, You are required to review and approve the order prior to us printing the job. Once we receive your approval to print your order we will be added to our print schedule and we notify you when the order is completed.  We have over 20 years experience  in the decorated apparel industry. Rest Assured that your job will be printed  exactly as the job proof states. If we have an issue, you will be notified promptly.  Once your order is shipped we will send you the tracking number to track your product. We also offer Free Local Delivery for orders over $199

Normal printing is an average 5-10 business days. You can help speed up the printing process by providing your art in print ready format. If you need shirts by a guaranteed date, please let us know so we can make it happen. 

If ordering on the website, there are options to add rush service to most items on the site. Under the product options select the rush service you want to see the additional pricing.

We only offer rush on 1 color screen print jobs or full color digital printing. Your art must be supplied ready to print. Check our art requirements under this section for details

T-Shirt Samples

 You can view samples of jobs we have printed here –VIEW OUR PRINT GALLERY  The samples range from t-shirt fabrics, colors and print samples.  If you would like to see a sample of a particular type of printing and it is not available in the gallery you may email us a photo request. If we have a photo or shirt available with that type of printing we will be happy to email it to you.

 If you want blank samples, you may order them on the website. Just don’t add printing. You will be responsible for the cost of the sample and the shipping fees.

Free Digital Production Samples

When you place an order with us you will receive a digital job proof that shows what your t-shirts will look like once printed. This proof is a great representation of what your printed t-shirts will look like, the Proof includes your design , print location, approx. print size and ink colors used. We do not color match we use industry inks and provide a color chart for you o select ink colors from.

 Screen Printed Production Samples

We understand that our clients may want to see and actual screen printed shirt with their design or logo prior to running a complete job. We would love to help and we want our clients to feel great about their purchases. However we do get thousands of these request and we would never get any orders done. If you would for us to provide you with a printed production sample we are happy to do so. 

We charge a $100 per color setup fee plus the cost of merchandise to stop our production to create a printed sample for you. We encourage printed samples for brands and clients who need very specific requirements. Print samples are non refundable. Print samples will also extend your order by 1 week.  When you place your order, please email us and request a print sample we will give you exact pricing. 

The saying garbage in, garbage out really applies to art. If you submit a great design but it’s low resolution and very pixelated, it will print horribly. To avoid this, we have put this little list together to help you avoid art fees and have art that prints great on your shirts.

ART FOR DIGITAL PRINTING

Photo graphics should be provided using the Adoge RBG color profile. We prefer a high resolution tiff or png file of at least  300 dpi image of at least 10inches in size. Vector Files are also accepted.

Your artwork for screen printing must be PC based (not MAC) and in vector format, created by a vector-based graphics program such as CorelDraw or Adobe Illustrator. Please convert all of your fonts to curves or lines to avoid the font from changing. We prefer Vector PDF’s for reviewing your files. 

ART FOR SCREEN PRINTING 

 Any 1 color logo should be provided in all black & white regardless of the color of ink it will be printed in. A high resolution raster file such as a png, jpeg, or tiff should be acceptable for 1 color designs however for the best output we prefer vector files for screen printing solid color logos like text  & clip art.  

Photo Graphics and Graphics with shades or gradients  should be saved as a high-resolution Tiff’s or PNG. If your art is a mixture of raster images and vector text do not group the Text into the image, instead save the file as a PDF. This keeps the integrity of the vector and tiff images. ALL CMYK & Simulated Process Art Designs will incur a min. $65 separation fee.

Hand-Drawn Artwork– Hand drawn artwork is acceptable as long as it is black and white, using a black felt tip pen (not a ballpoint pen or pencil). Any traces of pencil marks need to be completely erased before submitting via email. Our team can add colors to the art once it had been submitted ( addtl art fees will apply)

Are images created on other T-Shirt Sites Acceptable? NO
Designs that you have or create from online sites can be used for reference only. Designs sent from other sites are unacceptable for artwork and will need to be recreated. It is not considered as art ready. Fonts will be matched closely as possible and images will be replaced with similar images. Art fee $45

 

Below are our standard print sizes. Most orders will be printed in the sizes below.
We will adjust your print size to fit your design. Tha T-Shirt Shop offers over-sized
printing and all-over printing at addtl cost. If you would like over-sized printing or an
un-usual print location , please call us to discuss your options.

Graphic Art Sizing:

Please design all final art to the actual product size desired.

* Standard Adult Full Chest: 10.5” x 11.5 ?

* Adult Back: 10.5in x 11.5

* Youth Full Chest: 9? x 9?

* Left Chest: 4” x 4”

* Sleeve Print: 1” x 4”

* Vertical Sleeve: 11.5” x 3”

* Vertical Leg Adult: 17” x 3”

* Vertical Leg Youth: 14” x 3”

* Short: 4”x 5”

* Short Seat: 2.5” x 10”

* Yoke 2” x 2”

THESE ARE STANDARD SIZES. SPECIAL SIZES ARE ALSO AVAILABLE FOR
CUSTOM NEEDS UPON REQUEST

NO, but our design team we can use it as a reference and create something similar. 

Designs that you have or create from online sites can be used for reference only. Designs sent from other sites are unacceptable for artwork. When you create a design on another site the art is usually copyrighted and your are only getting a picture of the design ,not a vector file. It’s not considered ready art, but we can use it as a reference to create something similar for a fee. If you want free art use our online designer the art comes over to us as vectors and is print ready in most cases.

 

 

 

Our screen printed shirts are made by running wet ink thru a stencil with your design on it. It sounds easy but  there is actually alot of work that goes into  the process and it’s ceratainly time consuming. Screen printing is a professional way of printing thats been around for 100’s of years.  The process is near permanent and your print will last as long as the shirt. 

You can create really cool prints using screen printing. We specialize in puff , metallics, fountain prints and more.  We are a leader in new techniques , so just tell us your needs and we can make it happen!  Screen printing is the most affordable print method when printing in bulk but when printing small numbers its costly do to al the prep work that goes into prepping the job. 

Our Dye sublimation printing is a fast & very accurate way of printing your items.  Dye sublimation items are printed using a wide format printer that has special inks. These inks permanently dye the fibers of your product when heat is applied.  

there are 2 types of Dye sublimation Methods we use.

Direct dye sublimation is used for items having at least 50% polyester content. 100% polyester shirts are best for a vibrant look and no fading. White of lighter color shirts are normally used. The inks are transparent and if your design had white in it it will have to come from a white shirts. Back shirts and dark garments can not be directly sublimated we must use a printable material and sublimate onto it them apply it to your garment to get the outcome that you want. It’s a very good way of getting dye sub onyo a deark garment and we are then able to use any garment you choose because you are not longer limited to polyester shirts .

We love it when you supply your own design but it has to be provided in the proper format to avoid art fees. If you have a simple 1 color design that is submitted as a vector or image formt of  300dpi  you can avoid art charges.   If your design or logo is multi colored and is not coor separated art charges will be applied. Avoid art charged by reading the section on how to provide print ready art.

We do not store screens or charge screen fees.  We keep proofs and art fies to expedite reorders. All reorders are billed at the new price quantity.

All orders must be paid for at the time your order is placed. We accept all major credit cards & debit card payments on the website.  Cash payments and Checks are accepted in our office. All Checks must clear prior to your order being processed. 

Call in Payments and PO’s are accepted from approved companies, schools and non-profit organizations.

Our customers rarely have problems with their orders, but we know “stuff happens” so if you get an order that does not match your approved job proof , we will replace the items and work with you to make sure the order is right, but again this rarely happens. 

We take every precaution to double check and triple check your order to make sure that you get exactly what you ordered.

More Questions? Shoot us an email  Sales@tshirtshopdallas.com